Introducing CXT

Privacy Policy

Who are we?

Table of contents

Crownpeak is the producer of the industry-leading Digital Experience Platform FirstSpirit.

As liable entity, we,

Crownpeak Technology GmbH
Stockholmer Allee 24
44269 Dortmund

undertake all measures required by law to protect your personal data.

If you have questions about this privacy policy, please contact our Data Protection Officer at:

You may also send us your data privacy related questions by mail to:

Nicole Quirke
c/o activeMind AG Technologie- und Managementberatung
Kurfürstendamm 56
10707 Berlin, Germany

To whom does this privacy policy apply?

This privacy policy only covers personal data:

This privacy policy does not apply if the FirstSpirit documentation is not accessed via our web site ( In this case, the documentation is provisioned as part of a FirstSpirit installation on a third-party system. We cannot control the processing of personal data on such a third-party system. In this case, please contact the data protection officer of the company which provisions the FirstSpirit documentation or contact your systems administrator.

What personal data do we collect about you?

You can visit our web site without providing or submitting personal data. However, when using our web site, so-called usage data is generated:

Log data: When visiting our web site, the device with which you access the page automatically submits log data (connection data) to our web server.

This log data contains:

  • the IP address of the device with which you access our web site,
  • the browser (kind and version) used for that purpose,
  • the previous web page you have visited (“referer”),
  • the pages accessed on the web site,
  • the size of the response body (When visiting a web site, you download data for temporary use, e.g. images and text which are to be displayed in your browser. The log file indicates the size of the transmitted data.),
  • status codes which are transmitted when accessing pages or files, e.g. 404 - page not found,
  • your system configuration, and
  • date and time information (the date and time of your visit to the web site).

How do we use your data?

We use log files in order to protocol activity on our web site. This data is collected in order to ensure secure operation:

  • protection from abuse,
  • detection of and defense against attacks, and
  • analysis and correction of erroneous states.

Furthermore, the statistical insights about browser type and operating system help us to optimize our web design.

If we store the IP address in our log files, this is done exclusively for security purposes, as described above. From this attribute, we gain no information about you as an individual person.

As a rule, we do not provide usage data to third parties.

How long do we store your data?

We store the IP address you used during your visit to our web site for a maximum of 16 days for the purpose of detection of and defense against attacks.

Links to other web sites

Our web site may contain links to internet pages of other providers who are not associated with us. Naturally, the behavior of third parties is outside of our control, so we do not have any influence on the potential processing of personal data transmitted to such third parties (e.g. the IP address or the URL the link points to) due to clicking a link. Thus, we cannot be held accountable for the processing of such personal data by third parties.

© 2005 - 2024 Crownpeak Technology GmbH | All rights reserved. | FirstSpirit 2024.7 | Data privacy